Purchase   Making a purchase is easy. Just follow these simple steps » Click on an image in collection link and you will be given information on sizing, color options, and a description of the overall wash and style. » Add merchandise to your shopping bag by clicking on "add to my shopping bag » Proceed to checkout to finalize your order and review items in your shopping bag and follow the instructions provided Orders » All orders are subject to acceptance and availability » Thirteendenim offers products for sale that are in stock. Occasionally, however, a certain color or wash may be on back order. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority. » All orders will be shipped within 5 days of payment received, we will do our best to get your order out ASAP. If you would like or need something sooner please contact us we will see what we can do to get it out for you. Payment » Payment can be made by Visa, Master Card, American Express, Payment will be debited and cleared from your account upon receipt of your order. You confirm that the credit card that is being used is yours. All credit card holders are subject to validation checks and authorization by the card issuer. We take all reasonable care to make our site as secure as we can make it. At Thirteendenim we do not hold your credit card details on the website or our customer database. Returns and Exchanges » All returned items must have a Return Merchandise Authorization (RMA) number. Returns without this may be returned to the sender. RMA numbers can be obtained by emailing us at RMA@thirteendenim.com » Returns that are accepted without RMA number are given "store credit" no exceptions » We request that all goods are returned within 7 days of the date that you received the merchandise, unworn with ALL tags intact. You must request a RMA number within 5 days of receipt of merchandise. If you are making an exchange, you will be responsible for shipping on your exchanged items. Please send your return/exchange to Thirteendenim 24 Fifth Avenue New York, NY 10011 » Please have RMA number on the outside of the box » Thirteendenim does not refund handling and shipping charges » All coupon purchases are final sale and can be exchanged only for another size. » Items returned outside the above time frames are accepted at the discretion of Thirteendenim and can only be refunded as a "store credit". » Thirteen Denim will not accept returns for any non-faulty items that have been worn and tags removed » We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags » Please note that we do not accept liability for returned goods if you do not return them to us via UPS, Fed Ex, DHL, or USPS with a tracking number » Exchanges are subject to product availability. We can only exchange an item for the same item in a different size, subject to availability. We are unable to process any exchanges for a completely different item » If you wish to exchange, please e-mail us your required size and we will reserve it for you if the item is in stock » If you have any questions please e-mail us at info@thirteendenim.com » By clicking SUBMIT ORDER when you make your purchase, you agree to all of the above terms             ABOUT THIRTEENdENIM | COLLECTION | AS SEEN IN | STORES | CONTACT US | SHOPPING CART | PURCHASE Copyrights 2005-2006. THIRTEEN DENIM. All rights reserved.